FAQs

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Expand/Contract Questions and Answers

  • How do I report a change of address, phone number or new place of employment?

  • What is the grace period for my account?

  • What if my payment was not received?

  • Why do I have several different account numbers?

  • Someone else used my I.D., can RSD delete this?

  • Why is this on my credit file?

  • Where do I record satisfactions and what is the cost?

  • Why are you intercepting my tax refund?

  • Why are my wages being garnished and/or my bank account being levied by the Franchise Tax Board/Court Order Debt program?